Hybrid Support Systems in Online Casinos: Leveraging AI and Live Agents to Maximise Player Bonuses
Modern gamblers expect a seamless experience at any hour of the day. Whether they are chasing a 5‑minute slot spin on a mobile device or logging in for a high‑roller live dealer session at 02:00 GMT, the need for instant assistance has become a non‑negotiable part of the online casino contract. When support falls short, players …